At Muskegon Family Care, it is our goal to help improve quality of life
by enhancing the mental and emotional well-being of our patients.

Making the decision to seek help for behavioral health and/or substance use needs is a personal and emotional decision. Patients who come to Muskegon Family Care find hope and comfort as they face anxiety, depression, addiction or other mental health concerns. Our professional and dedicated staff are committed to treating and improving the unique needs of individuals and their families.

Our trained professionals use current, evidence-based interventions in individual and group sessions. We focus on Cognitive Behavioral Therapy, Mindfulness, and Motivational Interviewing, along with many other evidence-based modalities.  We treat children, teens and adults in an outpatient setting consisting of individual and group therapy, case management, and recovery coach services.

While not an all-inclusive list, some concerns addressed include: Substance use, co-occurring disorders, skill building, bipolar disorder, attention-deficit/hyperactivity disorder, anxiety, depression, family and relationship issues, school concerns and dealing with the stress and challenges of everyday life.

We offer ADHD testing to individuals age 6 and up.

Muskegon Family Care offers medication-assisted treatment by our integrated medical and behavioral health team, using Suboxone and Sublocade for patients who meet criteria.

Admissions

Everyone will complete a brief screening over the phone or in person to help determine appropriateness for services. A comprehensive assessment will be completed at the first appointment, which will allow each therapist to provide treatment recommendations.

We offer in-person sessions along with telehealth services.

Philosophy

At Muskegon Family Care, we believe that the most effective behavioral health services employ patient-centered and strength-based treatment approaches that are individualized for each patient. To be most beneficial, treatment must be provided in a supportive and safe atmosphere in which patients, family members and professionals all play active roles in the recovery process and all are treated with the utmost dignity and respect.

Click here to start your scheduled virtual visit at https://mfc.doxy.me/

Click to view tips

Download Behavioral Health Services 2021 Brief Performance Analysis Report.

Download October 2021 MAT/SUD Satisfaction Survey

Download October 2021 BH Co-Occurring Satisfaction Survey

Behavioral Health Satisfaction Survey
MAT/SUD
13 Total Patients collected
2/2/2022
Collected throughout January 2022

1. Staff at Muskegon Family Care BH was sensitive to my language, cultural and spiritual needs.
   1. Agree 92.3%
   2. Neutral 7.7%
   3. Disagree 0%
   4. N/A 0%
2. My rights, program services and processes were all explained to me in a way that I could understand.
   1. Agree 100%
   2. Neutral 0%
   3. Disagree 0%
   4. N/A 0%
3. I have been fully involved in my treatment planning
   1. Agree 92.3%
   2. Neutral 7.7%
   3. Disagree 0%
   4. N/A 0%
4. The therapy and other services that I receive through BH helped to improve my quality of life.
   1. Agree 100%
   2. Neutral 0%
   3. Disagree 0%
   4. N/A 0%
5. I would recommend MFC BH Services to someone needing treatment
   1. Agree 100%
   2. Neutral 0%
   3. Disagree 0%
   4. Strongly Disagree 0%
   5. N/A 0%
6. Overall I am satisfied with the services I have received
   1. Agree 100%
   2. Neutral 0%
   3. Disagree 0%
   4. N/A 0%
7. The front desk BH was courteous when checking me in and scheduling my appointments.
   1. Agree 100%
   2. Neutral 0%
   3. Disagree 0%
   4. N/A 0%
8. The service hours and days are convenient for me
   1. Agree 100%
   2. Neutral 0%
   3. Disagree 0%
   4. N/A 0%
9. The service hours and days are convenient for me
   1. Agree 100%
   2. Neutral 0%
   3. Disagree 0%
   4. N/A 0%
10. The service location is convenient for me
    a. Agree 100%
    b. Neutral 0%
    c. Disagree 0%
    d. N/A 0%
11. Medical staff regarding Suboxone has treated me with dignity and respect.
    1. Agree 100%
    2. Neutral 0%
    3. Disagree 0%
    4. N/A 0%
12. Pharmacy staff regarding Suboxone has treated me with dignity and respect.
    1. Agree 84.6%
    2. Neutral 7.7%
    3. Disagree 7.7%
    4. N/A 0%
13. Behavioral Health (MAT) Staff have treated me with dignity and respect.
    1. Agree 100%
    2. Neutral 0%
    3. Disagree 0%
    4. N/A 0%

Comments

• Keep Doing what you are doing- Gwen
• Staff is very nice- Alicia, Gwen and Pamela
• Everyone was great and cheerful
• The pharmacy is slow- probably busy
• Everyone at MFC are wonderful, Great Staff, Great Care
• Staff is always helpful and friendly